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GDPR Compliance Policy

Effective Date: 1st January 2025

Rioconn Interactive Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of all users of our website and services. This GDPR Compliance Policy outlines how we comply with the General Data Protection Regulation (EU Regulation 2016/679), which governs the processing of personal data of individuals within the European Economic Area (EEA).

1. Data Controller

Rioconn Interactive Pvt. Ltd. is the data controller for the personal data collected through our website and services. Our contact details are as follows:

Rioconn Interactive Pvt. Ltd.
Email: hello@rioconn.in
Phone: +91 79 400 576 00
Address: 5th Floor, Solitaire Connect, Above Jolly Motors, S G Highway, Ahmedabad 380054

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, email address, phone number, etc.
  • Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and similar technologies.
  • Communication Data: Information you provide when you contact us or fill out forms on our website.

3. Legal Basis for Processing

We process personal data under the following legal bases as permitted by GDPR:

  • Consent: Where you have provided explicit consent (e.g., for marketing communications).
  • Contract: To perform a contract or take steps to enter into a contract with you.
  • Legal Obligation: To comply with applicable legal obligations.
  • Legitimate Interests: To pursue our legitimate business interests, provided they do not override your fundamental rights.

4. Data Subject Rights

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data, subject to legal or contractual obligations.
  • Right to Restrict Processing: Request that we limit the processing of your personal data.
  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw your consent at any time.
  • Right to Lodge a Complaint: File a complaint with a supervisory authority in your country of residence.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage solutions.

7. Third-Party Data Sharing

We do not sell your personal data. However, we may share it with the following parties:

  • Service Providers: Third parties who provide services such as hosting, analytics, or customer support on our behalf.
  • Legal Authorities: If required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

8. International Data Transfers

If we transfer your data outside the EEA, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Binding Corporate Rules.
  • Adequacy decisions by the European Commission for the recipient country.

9. Cookies and Tracking Technologies

For information about how we use cookies and similar technologies, please refer to our Cookie Policy.

10. Data Breach Response

In the event of a data breach, we will notify affected individuals and the relevant supervisory authority in accordance with GDPR requirements. We will also take immediate steps to mitigate the breach and prevent future occurrences.

11. Updates to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about this GDPR Compliance Policy or our data protection practices, please contact us:

Rioconn Interactive Pvt. Ltd.
Email: hello@rioconn.in
Phone: +91 79 400 576 00
Address: 5th Floor, Solitaire Connect, Above Jolly Motors, S G Highway, Ahmedabad 380054